Granite State Rural Water Association

Mouse over image for larger view.



Sustainable Management of Small Rural Water & Wastewater Systems Sponsored By: GSRWA and ROC NH




	Date	11/15/2014
	Location	NH Community Loan Fund, 7 Wall St., Concord, NH 03301
	Time	8:30 am 4:30 pm (Registration begins at 8:00 AM; ½ hour for Lunch)
	Credit	6.0 TCHs will be awarded to those who attend 100% of the course.
	Cost	Thanks to NH ROC and a grant from the US EPA, there is no registration fee for this course.
	Lunch	Lunch included
	Registration	PRE-REGISTRATION IS STILL REQUIRED FOR THIS COURSE. NO WALK-INS PLEASE.
	Instructor(s)	Donny Boynton, Granite State Rural Water Association
	Agenda	This program was developed by the U.S. Department of Agriculture (USDA) and the Environmental Protection Agency (EPA) to help cities, rural water districts, and other small wastewater systems identify and address various utility management issues. Issues may include aging or inadequate infrastructure, difficulties recruiting or retaining adequate staff, growing or establishing financial reserves, and setting rates that are reflective of operational costs. This program will be presented in the format of a workshop to small publicly-owned wastewater systems and on-site/decentralized wastewater systems. The workshops will include a guided self-assessment to identify which of the ten key management areas need improvement at your system: 1. Water Resources Adequacy, 2. Product Quality, 3. Customer Satisfaction, 4. Community Sustainability & Economic Development, 5. Employee Leadership & Development, 6. Financial Viability, 7. Operational Optimization, 8. Infrastructure Stability (repair/replacement of system components), 9. Operation Resiliency (vulnerability assessments, emergency response plans) and 10. Stakeholder Understanding & Support (Outreach & Education). The self-assessment is designed to help prioritize actions when resources are limited. Attendees will have the opportunity to learn from each other. Following the workshop, GSRWA will work with three systems to help personnel take what was learned at the workshop, to the next level.

	Additional Information
	Contact us today for technical assistance or training. Pre-registration is required for all training courses. You will only be notified if the class is cancelled. Certificates are handed out at the end of each class. It is the responsibility of the operator to maintain their record keeping for license renewal. If a certificate is to be replaced there is an administrative fee of $15 for members for the first certificate, $5 for each additional certificate, and $25 for non-members for the first certificate, $10 for each additional certificate. Cancellation Policy: If you need to cancel, please contact GSRWA in writing at least three business days prior to the day of the course, or be charged a $30 late cancellation fee. If you do not attend the course and do not contact GSRWA, you will be charged a No Show fee equal to the original course registration fee. The No Show fee is non-refundable and non-transferable. Written refunds/credits will be considered for special circumstances provided that the request is received within two weeks of the training date. Do you have a certain topic of training you would like to have at your own location? We can bring training to you on any water and wastewater topic you request. Contact [email protected] or phone 603-756-3670 x4 for more information. PAYMENT MUST BE RECEIVED IN FULL PRIOR TO CLASS. NO WALK-INS PLEASE. Any Questions, please contact Holly Cadwallader at (603) 756-3670 x 4. Holly Cadwallader Granite State Rural Water Association Training and Event Coordinator 47 Main Street PO Box 596 Walpole, NH 03608 603.756.3670 office 603.756.3675 fax [email protected] www.granitestatewater.org

Please visit our Web Sponsors